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Complaints and Returns
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Complaints and Returns

If you have a complaint about the purchased goods, please address your complaint in writing and send it to

In case of return of the purchased goods, please send the goods back to the address:

ENGER Robert Kwiecień
ul. Zagrody 25
32-200 Miechów
tel. 41 389-01-03

For returns, please e-mail

You may use the sample complaint form or the sample return form, but this is not obligatory.

Detailed terms and conditions for complaints and returns are set out in the Terms and Conditions.